I just came across this speech from Singapore's Prime Minister when the airline was facing trouble in the 1980s. It is quite enlightening on what kind of leaders are required for crisis management:
Singapore Airlines - 1980s Unrest
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MikeTangoKiloAlpha
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Singapore Airlines - 1980s Unrest
Make the 100% correct decision 100% of the time.
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Usman123
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Re: Singapore Airlines - 1980s Unrest
Amazing video